Customer Service

PrePaid Secure Message Center
Have a PrePaid account? You can login and use our Secure Message Center.

Online Support
Please use the Online Support form for common questions and our Support Team will respond promptly.

Telephone Customer Service
Call us at 800-448-2408
Fax: 800-448-5376

PrePaid Email Addresses
For all customer inquiries: info@PrePaidx.com

Business Hours
Monday through Friday (excluding stock exchange holidays) from 8:30 am to 5:30 pm Eastern Standard Time.

Customer Feedback
PrePaid appreciates all client feedback regarding our service and website.
Please send any suggestions, opinions, or complaints to support@prepaidx.com.

PrePaid Commercial Mailing Address
10752 Deerwood Park Blvd, Suite 100
Jacksonville, FL 32256

Need to ask a question or give us some feedback? We'd be happy to help. Just complete the form below and a PrePaid representative will contact you soon.

Contact Us

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